If a company is debating whether a user's account should be suspended, they've already failed to build a modern platform that follows best practices. Why are t...

Update: A few months after this piece was published, I was invited by Harvard’s Berkman Center to speak about this topic in more detail. Though the final tal...

Bob Metcalfe’s most famous pronouncement is known these days as Metcalfe’s Law, the idea that the value of a network increases with the scale of its number of...

I’m quoted in today’s New York Times , talking about how politicians in this year’s election have had to confront their pasts, as shared through social networ...